In store, we offer 3 service levels:
These times represent the minimum amount of time we will have to fulfil your order. So, the 30 minute service, means that your prints will be ready after 30 mins (rather than in 30 minutes or less). If you think about this, this is the only logical way our service times could work… because there isn’t (and could not be) a 0 minute service.
E.mail or on-line orders are treated as “next day” orders i.e. normally, they will be despatched or available for collection on the next working day after 2pm. However, due the to the vagueries of the internet, service times for e.mail or on-line orders are not guaranteed.
Some of the time, it will be possible for us to deal with e.mail or on-line orders, much quicker than this; but you’ll need to contact the shop to see whether this possible for your order.
Tanto brevius omne, quanto felicius tempus. 
For all orders,
- our print day starts at 9:30 am and ends at 5:00 pm.
- time starts to run when we have received your entire order.
In store, this means the time shown on your docket or your receipt for kiosk orders. On-line this means the time of the “Order Confirmation” e.mail we send you.
It’s probably obvious what that means… but to save you having to think about it, here’s a couple of quick tables with examples.
The stating the obvious results:
Order Received on Service Level Available for Collection Monday @ 10:00 am 30 mins Monday @ 10:30 am Monday @ 10:00 am 1 hour Monday @ 11:00 am Monday @ 10:00 am 24 hours Tuesday @ 10:00 pm Monday @ 10:00 am On-line Tuesday @ 2:00 pm
The less obvious results:
Order Received Service Level Available for Collection Orders placed in store after 5pm on a Workday on the 30 min service Monday @ 5:15 pm 30 mins Tuesday @ 09:45 am Orders placed in store after 4pm on a Workday on the 1 hr service Monday @ 4:15 pm 1 hour Tuesday @ 09:45 am Orders placed in store after 1pm on a Workday on the 24 hr service Monday @ 1:15 pm 24 hours Tuesday @ 01:15 pm Orders placed on-line after 5pm on a Workday Monday @ 9:00 pm On-line Tuesday @ 2:00 pm Orders placed in store after 5pm on a Saturday Saturday @ 5:15 pm 30 mins Monday @ 9:45 am Orders placed on-line after 5pm on a Saturday Saturday @ 5.15 pm On-line Monday @ 2:00 pm